Industry | Telco
Location | Latin America & Caribbean
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the challenge
The client’s SAP S/4HANA 1809 (Private Cloud/SAP HEC) environment was approaching end of regular support in December 2025. An upgrade was required to maintain system continuity, security patching, and compatibility with the broader SAP ecosystem, including Ariba, Concur, GRC, and OpenText VIM.
impact delivered
The upgrade delivered immediate results and set the foundation for future SAP innovation, with AI-enabled accelerators ensuring optimal delivery across 25 countries in six months.
- SAP support extended beyond December 2025
- Zero functional regression with full business continuity
- Future-ready platform for SAP innovation
- Seamless integration across the SAP ecosystem
- No BAU disruption through parallel landscape delivery
scope & approach
Aevitas IT implemented a structured upgrade strategy designed to minimise risk while maintaining full operational continuity.
- Maintain parallel BAU + project landscapes
- Leverage AI-enabled accelerators to support data migration, testing, and deployment planning
- Assess and validate full SAP ecosystem compatibility pre-upgrade
- Ensure seamless integration across all connected platforms
- Deliver via a proven 5-phase methodology
delivery timeline
The program was delivered over a structured six-month timeline, with BAU by month 7, ensuring controlled execution across each phase.
MONTH 1
Planning & Preparation
MONTH 2
Dev System Upgrade
MONTH 3-4
Remediation & QA Upgrade
MONTH 4-5
Functional & User Acceptance Training
MONTH 6
Production Cutover, Go-Live & Hypercare
MONTH 7
Business As Usual
integrated components
A complex ecosystem of integrated platforms was preserved and validated to ensure seamless end-to-end operations.
SAP GRC
Compatible and fully aligned with the upgraded SAP core
OpenText VIM
Upgraded and fully operational with the new SAP core
SAP Ariba
Integration validated and fully compatible post-upgrade
SAP CPI
Endpoints extended to maintain cloud integration continuity
MuleSoft ESB
SOAP endpoints retained for seamless system connectivity
Syntax Archive
Pre-upgraded and ready for historical data access
BlackLine
Adapter verified, ensuring financial close integrity
SAP Concur
Validated for uninterrupted travel and expense processes
functional coverage
The upgrade supported a wide range of core business processes across finance, supply chain, and operational functions.
- Finance (FI/CO)
- Order-to-Cash (SD/OTC)
- Procure-to-Pay with MM and Ariba
- Record-to-Report
- Treasury, Supply Chain, and Intercompany
- SOX, compliance, tax, and transfer pricing
aevitas delivery team
A multi-disciplinary Aevitas team was assembled to deliver both technical excellence and functional continuity across the programme.
- Project Manager and SAP Architect / Delivery Lead
- Basis Lead and ABAP / Fiori Technical Lead
- FI, SD, P2P/MM Functional Consultants
- OpenText VIM · Ariba · Blackline · Integrations
why aevitas it?
Deep SAP S/4HANA Private Cloud expertise, combined with proven global delivery across 25+ countries. A structured 5-phase methodology ensures complex upgrades are delivered with full protection of business-as-usual operations.
Ready to Upgrade Your S/4HANA Environment?
Contact Aevitas IT to plan your upgrade with minimal risk, full business continuity, and a proven delivery approach.