SAP Application Services
Aevitas IT undertakes SAP application services as sequel to SAP implementation. SAP Application services are modeled under ITIL. The services covers all aspects of ITIL Processes for effective and efficient SAP Managed Services rendering.
Application Services of Aevitas IT includes –
- Application Management Services that cover production support and incident management
- Application Development Services that take care of enhancements through release or agile product development processes
Aevitas IT commits and undertakes to deliver both traditional SLA such as response time and resolution time for all service requests.
Besides traditional SLAs, Aevitas IT also work with IT organizations of the customer in delivering business SLAs.
As a value add for customer Aevitas IT also sign up for identifying automation use cases and execute process automation / IT automation, working in collaboration with customer business and IT organizations.
Application Development Services
Aevitas IT application development services are delivered using a modularized approach that delivers high-priority functionalities with right-sized elements that optimize your IT investments well. Decades of cumulative experience of Aevitas IT and reliability focus ensure that you do not have to concern yourself with the technical complexities and challenges of IT solution development and instead focus on conducting business and servicing clients.
Aevitas IT application development approach ensures that
- Existing applications are thoroughly assessed for usability and maturity
- All new application development needs are properly scoped
- Processes and systems are seamlessly integrated
- Infrastructure and support systems are thoroughly evaluated, and
- The right audit systems and metrics are in place for measuring application
Application Management Services
Aevitas IT takes special care to ensure that projects are pushed to live smoothly and continues to support customer processes even after successful implementation. This is a part of the Sustain phase of Aevitas IT digital acceleration strategy service, under which Aevitas IT’s application management services are delivered with a strategic approach that blends traditional ‘Service Level Agreements’ and modern ‘Services for Business Outcome’ parameters that are mutually agreed with the customer.
The following are the key features of Aevitas IT’s technical support delivered as a part of Application Management Services:
- Time-sensitive support for critical issues
- 24X7 services
- SAP Application management Services
- SAP (ABAP, Portal, Fiori, UI5)
- SAP Basis
- SAP FICO, Treasury, BPC, HR and SD modules
- SAP FSCM, F110 and Biller Direct
- Custom SOX audit end-to-end solution for internal and external auditing